← Back to SuperCalc Pro

Privacy Policy

1. Introduction

SuperCalc Pro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our retirement and superannuation calculator application.

This policy complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

2.1 Information You Provide

We may collect the following information that you voluntarily provide:

• Financial Information: Age, superannuation balance, income, assets, retirement goals, and other financial data you enter into our calculators
• Account Information: Email address, name, and password (if you create an account)
• Contact Information: Email address and name when you contact us for support
• Feedback: Comments, suggestions, or survey responses

2.2 Information Collected Automatically

When you use our service, we automatically collect:

• Usage Data: Which calculators you use, calculation frequency, and feature usage
• Device Information: Browser type, operating system, device type, IP address
• Analytics Data: Pages viewed, time spent, navigation patterns
• Cookies: Session cookies and preferences (see Cookie Policy below)

2.3 Information We Do NOT Collect

• We do NOT collect your actual superannuation account numbers or credentials
• We do NOT access your real financial accounts
• We do NOT share your financial calculations with third parties for marketing

3. How We Use Your Information

We use your information for:

• Providing Services: Performing retirement calculations and displaying results
• Saving Your Data: Storing your inputs locally in your browser for convenience
• Improving Services: Analyzing usage patterns to enhance our calculators
• Communication: Responding to your inquiries and sending important service updates
• Legal Compliance: Meeting legal and regulatory obligations
• Security: Detecting and preventing fraud, abuse, and security issues

4. Data Storage and Security

4.1 Local Storage

Your financial calculations are primarily stored locally in your web browser using browser local storage. This means:

• Your calculation data stays on your device
• We cannot access your saved calculations unless you explicitly save to our servers
• Clearing your browser data will delete your saved calculations

4.2 Server Storage (If Applicable)

If you create an account, we store:

• Your account credentials (encrypted)
• Your saved calculation scenarios (encrypted)
• Your preferences and settings

4.3 Security Measures

We implement appropriate technical and organizational measures including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security assessments
• Access controls and authentication
• Secure coding practices

5. Disclosure of Your Information

We may share your information only in the following circumstances:

5.1 Service Providers

We may share data with trusted third-party service providers who assist us:

• Hosting Providers: For application hosting and data storage
• Analytics Services: For usage analytics (e.g., Google Analytics)
• Email Services: For sending notifications and support communications

All service providers are contractually bound to protect your information.

5.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes (subpoenas, court orders)
• Law enforcement requests
• Protection of our legal rights
• Prevention of fraud or security threats

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Your Rights Under Australian Privacy Law

Under the Australian Privacy Act, you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Opt-Out: Opt-out of marketing communications
• Complain: Lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, contact us at: support@supercalcpro.com.au

7. Cookies and Tracking Technologies

7.1 What We Use

• Essential Cookies: Required for basic functionality
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our service

7.2 Your Choices

You can control cookies through your browser settings. Note that disabling cookies may limit functionality.

8. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries outside of Australia. We ensure appropriate safeguards are in place for such transfers.

11. Data Retention

We retain your information for as long as:

• Your account remains active
• Needed to provide you services
• Required by law or for legitimate business purposes

You may request deletion at any time, subject to legal retention requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notification (for significant changes)

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: support@supercalcpro.com.au
ABN: 31 692 042 872
ACN: 692 042 872
Address: SuperCalcPro Pty Ltd, Perth, Western Australia

14. Complaints

If you believe we have breached the Australian Privacy Principles, you may:

1. Contact us directly at support@supercalcpro.com.au
2. Lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
   • Website: www.oaic.gov.au
   • Phone: 1300 363 992
   • Email: enquiries@oaic.gov.au

15. Disclaimer

---